ICICI Lombard the country's largest private sector General Insurance Company introduces 'My Insurance Account' – on www.icicilombard.com that helps an individual customer manage all his ICICI Lombard insurance policies in one account. It is the easiest and the fastest way to keep track of one's insurance policies online at a click of a button.
If an individual customer holds several policies with ICICI Lombard, 'My Insurance Account' provides an easy access through a single interface as the policies can be easily managed online. Customers can view, print, buy new policies, renew and extend policies from one single account. It gives customer the convenience of 24x7 accessibility and paperless transactions. Multiple payment options are available to the customers such as internet banking, credit card, debit card and cash card.
The Policy PDF (a digitally signed valid legal softcopy) is made available to the customer in the 'My Account' section of the online account. Another benefit that a customer enjoys is that he does not have to provide the same information for every product he buys, as information is directly taken from 'My Insurance Account'.
Creating 'My Insurance Account' is a simple two-step process. Users can visit the company's official website (www.icicilombard.com) and click-clik on the 'Create My Insurance Account' link. The account can be created after filling out a few personal details. To add existing policies, the policy holders can click on the 'Search Your Policy' link within 'My Insurance Account' and select the product and enter its details to search the policy.
Launching this initiative, Neelesh Garg, Director - Retail, ICICI Lombard General Insurance Company Ltd., said, "Our research into our customer needs indicates that today people are hard pressed for time and are looking for quick and convenient solutions. The key thought behind the launch of 'My Insurance Account' is customer convenience as it allows the customer to effectively manage all his ICICI Lombard policies at a click-clik of a button from a single account.
Though the customer may have bought several ICICI Lombard policies through different channels but the relationship he enjoys is one to one with the company through this account. This is just one of the many initiatives in the pipeline to offer ICICI Lombard customers greater convenience and superior service through the internet.